What will Red Penguin Productions make for me?
We take your photos, video footage, edit all the best parts, add cool special effects and transitions, add text, and set the whole thing to music. We also provide copies on a professional looking DVD with full color artwork and on CD-ROM so you can give them out to your relatives/friends/whomever!
See example movies here!
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My movie will be on DVD and on CD-ROM?
We know that different people will want to view your memory movie in different ways. For the savvy computer user, you can give a CD so they can watch your movie on their computer screen, or upload it to a website. Others would rather have a DVD they can stick in their DVD player. We provide both a DVD and a CD-ROM with every order!
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I understand DVD, but how does CD-ROM work?
Just about every computer today comes with a CD-ROM drive. You can store lots of information on a CD, including music, reports, financial statements, and even movie files! We produce your movie in Windows Media format, which is an industry standard that can be played on both Macintosh and Microsoft Windows PC's. So whether you use your CD on a Windows-based machine or an Apple Macintosh, your movie should play just fine!
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What do I have to do to have my movie made?
Ship your photos, videos, music, order form, and detailed instructions to:
Red Penguin Productions
Please use insured shipping, as we can not and will not guarantee safe delivery.
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Will any photos work?
We can scan any photo up to 8x10 inches in size.
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What About Picture CD's, floppy disks, or email?
Absolutely! It's becoming more and more popular to have photos developed onto Picture CD's or onto floppy disks. Also, more and more people are using digital cameras rather than traditional photo prints. Feel free to email your photos to us! We are happy to use these digital pictures in your movie!
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What about copyrighted material?
Red Penguin Productions absolutely can not and will not use copyrighted materials in our products without the written permission of the artist.
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Can I send you my VHS tapes?
Absolutely! We can convert your analog VHS tape to digital so we can edit and incorporate your home movies into your finished product. And what's best about this is that we can edit them so that we only use the best moments. Don't worry, editing your movie leaves your original VHS tape unharmed!
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What about High-8?
Indeed, High-8 works fine for us, just as VHS does!
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What about VHS-C?
VHS-C has grown in popularity. It's a lot like a VHS tape, but smaller. You click it into an adapter and can play it on your regular VCR. If that's the kind of tape you have, that's no problem. We can use those just fine!
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What about DVD?
Absolutely. But please note that we can not and will not use copyrighted material without the written permission of the artist.
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What about Digital 8mm?
At this time we do not have the facilities to work with digital 8mm tape. Perhaps if demand rises, then we will in the future.
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Can I add computer video?
Did someone send you a funny video on the Internet? Or perhaps you have a .mpeg, .qt, .rm, .mov or other type of computer video. We can use that no problem! But please remember that we can not and will not use copyrighted material without the written permission of the artist.
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How do I order?
Print out this order form and fill it in completely. You will need Adobe Acrobat Reader to print out the form. You can get Adobe Acrobat Reader for free here.
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How long do I have to wait?
Video production is a time-consuming art form. You should expect a typical 10-minute movie to take 8 weeks to complete.
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How do I sign-off on the order?
Upon receipt of your order, we will personally create a written "story board" showing roughly what your video will look like. Depending upon the complexity of your order, we may need to communicate via telephone/email/fax/etc. to come to an understanding of what you'd like. Please understand that story-boarding is not an exact science, and Red Penguin Productions will not be held to exact standards. Your deposit includes 3 storyboard attempts. Any more after 3 will be subject to a $25 fee each. We will mail you the story board. You sign to indicate that you're happy with the design. Red Penguin Productions will then make a best effort to craft your video to the design in the story board.
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How do I pay?
$150 deposit is required at the time of the order. Red Penguin Productions will then draft a written "storyboard" for your approval. If the client is happy with the storyboard, then the client signs it and sends it back with the remainder of the balance. You do not have to pay the $150 deposit twice. We accept personal check and cashier's check. Checks returned because of insufficient funds are subject to a $30 administrative fee.
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What if I want changes after the order is signed-off?
Given the nature of our business, we cannot allow changes to be requested after the storyboard is signed-off without adding a surcharge. Any changes made after format is agreed-upon will be subject to a $75/hour fee with a 4-hour minimum. Also, client must pay for any DVD's & CD-ROMs that were already created.
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What are the terms and conditions?
By sending in the order form, client is agreeing to be bound by all terms and conditions listed here:
- Payment of $150 deposit is required with the order form.
- Please clearly label all materials sent to Red Penguin Productions. When referencing materials, always reference those labels (example: photo1, photo2, video segment 1, et cetera.)
- Upon receipt of the order form and $150 deposit, Red Penguin Productions will draft a written "storyboard" for client's approval. If the client is happy with the storyboard, then the client signs it and sends it back with the remainder of the balance. Client does not have to pay the $150 deposit twice.
- The deposit includes 3 storyboard attempts. Any more after 3 will be subject to a $25 fee each. By signing the storyboard and sending it back with remainder of payment, the client is indicating that the design phase is complete and no more changes will be made. The client understands that Red Penguin Productions will then make a best effort to craft the video to the design in the story board.
- Client agrees that any changes made after storyboard sign-off are subject to a $75/hour fee with a 4-hour minimum. Also, client must pay for any DVD's & CD-ROMs that were already created.
- Client will ship photos, videos, music, order form, and detailed instructions to Red Penguin Productions.
- Red Penguin Productions highly recommends the use of insured shipping, as we cannot and will not guarantee safe delivery.
- Red Penguin Productions accepts personal checks and cashier's checks. Checks returned because of insufficient funds are subject to a $30 administrative fee.
- Red Penguin Productions absolutely cannot and will not use copyrighted materials in our products without the written permission of the artist.
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